Answers to the questions we hear most

Cendory Digital is a UK-based technology and digital innovation company specialising in artificial intelligence, data analytics, and responsible digital systems. We help organisations design, build, and govern AI systems responsibly — combining deep data ethics expertise with practical delivery capability.

We are based in London and operate as a remote-first business, which means we work with clients across the UK and internationally. We can work on-site where required, but most engagements are conducted virtually.

Most AI consultancies either focus on pure strategy (and don't build anything) or pure technical delivery (without the ethical depth). We sit at the intersection — genuine data ethics expertise combined with the ability to implement working systems. We also focus specifically on regulated, high-stakes sectors where responsible AI is not optional.

An AI Readiness Audit is a structured assessment of your organisation's current data practices, AI use, governance maturity, and regulatory posture. We typically conduct stakeholder interviews, review existing documentation and systems, and deliver a written report with a prioritised action plan. Pricing is provided on request — contact us for a quote.

Tier 1 (Audit & Review): 2–4 weeks. Tier 2 (Strategy & Framework): 4–8 weeks. Tier 3 (Build & Implement): 8–24 weeks depending on complexity. We always provide a detailed project timeline in our proposals before any work begins.

AI automation means using AI and software tools to automate repetitive tasks, workflows, and processes — with or without code. Many powerful automations can be built using no-code tools like Zapier, Make (Integromat), or Microsoft Power Automate. We assess your specific needs and recommend the most appropriate approach, whether that's no-code, low-code, or custom development.

Yes. For Tier 3 engagements we include a 10-business-day post-delivery support window as standard. For ongoing advisory and monitoring, we offer monthly retainer arrangements — pricing depends on the level of support required. Contact us for details.

Absolutely. Our Tier 1 services are designed as accessible entry points. We also offer a free 30-minute discovery call to understand your situation before recommending any specific service — no obligation and no sales pitch.

Our pricing is tailored to the specific scope and complexity of each engagement. We provide a detailed written proposal with clear, fixed fees before any work begins — no hidden costs, no surprises. Contact us for a quote or book a free discovery call to discuss your needs.

1. Discovery call (free, 30 minutes). 2. We send a written Proposal within 5 business days. 3. You review — no pressure, no countdown. 4. On acceptance, we issue an engagement letter and initial invoice. 5. Project kick-off within 5 business days of payment. 6. We deliver to the agreed timeline with regular updates throughout.

Yes. We are happy to sign a mutual NDA or use your standard NDA before any detailed discussion of your specific situation. Confidentiality is foundational to how we work.

The EU AI Act is the world's first comprehensive legal framework for AI. It applies to organisations that develop, deploy, or use AI systems in the EU — including UK organisations serving EU customers or using EU data. It categorises AI systems by risk level and imposes obligations accordingly. If you use AI in any operational context, it likely affects you. We can help you assess your exposure.

Responsible AI means AI systems that are: Fair (not systematically biased against any group), Transparent (their decisions can be explained), Accountable (there is a human responsible for outcomes), Private (personal data is handled appropriately), Safe (the system does what it is intended to do, and nothing more). In practice, this means building ethics into the design process — not adding it as an afterthought.

Yes — through our workshops and courses. Our Responsible AI Leadership Workshop is designed for leadership teams and takes half a day. Our Foundations of AI Governance course is self-paced and available online. We can also develop bespoke training for your specific context.